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Help & Resources

Contractor
Buyer

Getting Started

Supplier Onboarding Guide
Video: Supplier Training
Overview of the Supplier Dashboard
Quickstart Guide – Reseller Admin Functions
How to Log In to the NASPO eMarketPlace
Video: Benefits for Suppliers & Team Introductions
Video: How Supplier Enablement Works—PAs and the Activation Process
Video: Supplier Adoption Stats & Catalog Types Overview

Establishing a Catalog in the eMarketplace

Video: Introduction & What is the eMarketPlace
Video: Benefits of the eMarketPlace for Suppliers
Video: Supplier Enablement Process & Adoption Stats
Video: Catalog Types Overview—Hosted, Quote-Only, and Punchout
Video: Hosted Catalogs—A Deeper Look
Video: Punchout Catalog—A Deeper Look
Video: Hosted Catalog Enablement Process (Step by Step)
Video: Punchout Catalog Enablement Process (Step by Step)
Video: Demo—Navigating the eMarketplace & Keyword Search
Video: Demo—Filling Out the Catalog Import Template (Commodity Example)
Video: Demo—Filling Out the Catalog Template (Service/Complex Example)
Video: Next Steps, Support Resources & Contact Info

Contractors with Resellers

Quickstart Guide – Reseller Admin Functions
Understanding Roles & Responsibilities
Reseller Functionality Overview

Working with Quotes

How to View and Edit a Quote
Declining a Quote: Process and Best Practices
Video: Quoting Contacts, Search & Keywords, Catalog Enablement Tips
Video: Buyer Adoption Status & Kansas Success Story

Completing and Submitting Quotes

Detailed Guide to Completing a Quote
Submitting Your Quote: A Step-by-Step Process
Setting Up Quoting Contacts
Video: Demo-Buyer Side Submitting a Quote Request

Managing and Responding to Quotes

How to Manage Incoming Quote Requests
Steps to Respond to a Quote Request
How to Use Email Notifications Effectively
Video: Demo-Supplier Side: Responding to a Quote Request

Alternative Items and Custom Quotes

How to Suggest an Alternate Item
Managing Multiple Item Options in a Quote

Attachments and Additional Information

Adding Attachments and Notes to Your Quote
Understanding and Using Commodity Codes

Understanding Quote Statuses

Comprehensive Guide to Quote Statuses
What Each Quote Status Means for Your Sales Process

Post-Submission Processes

After Submission: What Happens Next?
How to Retract or Resubmit a Quote
Downloading and Duplicating Quotes

Quote Dashboard Navigation

How to Access Your Quote Dashboard
Features and Functionality of the Quote Dashboard

Searchability in the eMarketplace

Managing Keywords in the eMarketPlace
Video: Demo-Public Search & Keyword Search
Video: Demo-Supplier Profiles, Hosted Catalogs & Punchout

Troubleshooting and Support

Common Issues and How to Resolve Them
FAQ: Quick Answers to Common Questions
Video: Supplier Training Next Steps & Resources

Getting Started

Video: Navigating the Buying Experience
VIDEO: Buyer UX (w/ Resellers)
Navigating the Buyer Homepage
Understanding Access Methods
Tips: 1st Quote Request

Navigating the Platform

Accessing and Understanding the Terms of Use
Using the Search Functionality Effectively
Overview of the Main Navigation Bar

Understanding System Structure

How Participating Addendums Affect Your View
Exploring Categories, Portfolios, and Suppliers

Supplier Interaction

Navigating the Supplier Landing Page
Requesting a Quote from a Supplier
Shopping Supplier Catalogs
Contacting Suppliers Through the Platform

Dashboard Features

Overview of the Buyer Dashboard
Managing Your Quotes and Orders
Understanding the Shopping Cart and Saved Carts

Quoting Process

Initiating a Quote Request
Completing the Quote Request Form
Uploading Attachments and Using the Import Template
Submitting the Quote Request

Catalog Shopping

Browsing and Filtering Hosted Catalogs
Adding Items to Your Shopping Cart
Understanding Punchout Catalogs

Checkout Process

Proceeding to Checkout: Steps and Considerations
Entering Shipping and Payment Information
Using Purchase Cards (P-Cards)
Finalizing and Placing Your Order

Managing Your Profile

Updating Your Contact Information
Adding and Managing Shipping Addresses
Saving and Managing Purchase Cards

Additional Resources

FAQs: Common Buyer Questions
Glossary of Terms Used in the NASPO eMarketPlace

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